Public Info

Click HERE to open a PDF version of Nassau County’s Promulgated Comprehensive Emergency Management Plan for 2019-2023.

NCEM’s Citizen Information Line is manned during normal business hours and after-hours during EOC Level 1 activations.  Call 904-548-0900 with your questions about:

Due to the recent dramatic increase in numbers of positive cases in NE Florida, and the exponential numbers of contact tracing investigations that must be performed, “close contacts” of cases may be notified by the individual positive case before they can be reached by Public Health Officials.  
Take immediate action if you are notified that you are a close contact to a positive case or have a positive test result.

Key Points:

  • If you have had a sample collected for testing, you should self-quarantine (i.e. sequester yourself from others) until you know your results.
  • If you have tested positive for COVID-19, self-isolate (i.e. “lockdown” at home – you should not go out, you should not let non-household members inside with you, and you should not let others get close to you).  Public health officials will let you know when you can be released from isolation.  Let your close contacts know you have tested positive.
  • If you are told you have had close contact with someone who has tested positive for COVID-19, stay quarantined at home for 14 days, and monitor your health for symptoms.  
    Getting a negative test result while you are under the 14-day quarantine does not change the length of time you are required to stay sequestered at home.

These instructions must be followed if we are to limit the spread of COVID-19 in our community.

Community members are encouraged to work together to minimize exposure by using cloth masks whenever in public indoor spaces.  Free cloth masks are available throughout Nassau County.

If someone you have contacted tests positive for CoViD, or you get a positive test result

10 Things to do if You Might Have CoViD

The best way to get quick Incident Updates is by following our Social Media and registering for "Alert Nassau" Citizen Alerts - our Mass Notification System.  Or just text OneNassau to 888777 for text-only alerts.

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You can Direct Message us through Facebook, too.

Follow @NassauEM on Twitter  Twitter
If you don’t Tweet, just text Follow NassauEM to 40404 to get our tweets sent to you via Text/SMS.

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Businesses and Industry can get preparedness information or find out about incidents throughout the State, and should report all incident-related damages using this link to the Virtual EOC for all Florida Businesses: