Customer Billing

Responsibilities
 
Customer Billing is a division of the Office of Management & Budget. Staff is responsible for billing, collecting payments and assisting the following customers:
 
  • Rescue Customers -Call 904-530-6475 for billing assistance
  • Businesses with Potential Small Quantity Hazardous Waste Generators
RESCUE BILLING PAYMENTS:

By Mail (Checks or Money Orders-Payable to Nassau County Board of County Commissioners):

    Nassau Co BOCC - Rescue Billing Dept.
    96135 Nassau Place, Suite 2
    Yulee, FL 32097

In Person Please Call for Appointment (Bill must accompany payment):
    Nassau County Fire Rescue Headquarters
    96160 Nassau Place
    Yulee, FL 32097
 
 Hours of Operation:
Monday-Friday  8:00 a.m. to 5:00 p.m.

Online:
 Pay Here
 
Medical Records
Medical records are not considered “Public Records”. Medical records are confidential and are protected by Federal Privacy Laws. Persons requesting copies of medical records must provide proof of identification and sign a release of Medical Information. In accordance with Florida Administrative Code 64B8-10.003, Costs of reproducing copies of medical records shall be as follows:

    1. For the first 25 pages, the cost shall be $1 per page. 
    2. For each page in excess of 25 pages the cost shall be .25¢. 
    3. Special kinds of medical records shall be the actual cost. The phrase “actual 
        cost” means the cost of the material and supplies used to duplicate the
        record as well as the labor costs and overhead costs associated with such
        duplication.

Notice of Privacy Practices

Insurance Information Form