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Citizen Alerts

Our Citizen Alerts system is part of the AlertFlorida Statewide Notification System, a mass notification tool that lets public safety officials rapidly warn the population about imminent or sudden hazards via phone, text message, e-mail, social media, and mobile apps.  

Residents, businesses, and visitors who want to receive these local alerts must "Opt-In" via the Citizen Alerts website and provide personal contact information.  
NOTE:  All Weather Alerts are sent directly from the National Weather Service (NWS) as they are issued.  If you do not want to be notified by phone about a condition when the NWS issues the warning, do not check those boxes, OR choose only e-mail and text alerts.  ALSO - the system asks you to CONFIRM RECEIPT of each alert sent, otherwise it will continue to try to reach you via each method!  (Listen to the entire message then press 1 when told to do so to confirm receipt; or follow the e-mail instructions.)

When You Register for Citizen Alerts, You:  

 ·     Choose a username and password you will remember - you will need them to log back into Citizen Alerts to make changes.  
NCEM staff cannot see your password; if you forget it, use the "forgot password" link on the website’s 
login page to reset it.

 ·      Provide a local physical 9-1-1 street address - DO NOT use out-of-town or PO Box addresses. 
You will receive alerts pertaining to that location even if you aren't there - if you move or travel, you have to log in and edit your account or the Nassau alerts will continue.

 ·      Provide the ways you want to be alerted - cell phone number, e-mail address, etc. - in the order you want them to be used. 
The system will go down the list to try to reach you until you confirm receipt of the message.  If you don't want phone calls, don't provide a phone number or specify "text".

 ·      Expand the Weather Alerts option and use the check-boxes to choose the conditions for which you want to be notified by the National Weather Service – more than 100 separate weather alerts are available - uncheck the boxes you don't want!  

Click the logo to Register or Sign In ===> Everbridge Alert Sign Up.jpg

If you have difficulties getting your alerts established, or if you want to test the system with a personal test alert, please call Emergency Management at 904-548-0900.


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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.